The following positions are currently available:

Customer Experience Specialist (MCC) - Part-Time

Blue Ridge Communications
Lehighton, Pennsylvania 18235

* Please Note: Next class is scheduled for October 11th. Training period is conducted remotely Monday-Friday 8AM-5PM. After that agents must work in office. 

**Our part-time options include flexible scheduling for afternoon, evening and weekend hours! Shift start time will be after noon and include Saturdays and/or Sundays. Minimum 20hrs per week.

 

Customer Experience Specialist (MCC-WFH)

Blue Ridge Communications
Lehighton, Pennsylvania 18235

*Next Training Class is expected to start on October 11th and will be conducted remotely Monday-Friday 8AM-5PM. 

**Due to COVID-19, the safety of team members is our priority. The Customer Experience Specialist position is a work from home opportunity however our work from home agents must reside within a 50 mile radius of our Mahoning Contact Center located in Lehighton, PA.

Customer Experience Specialist (SCC-WFH)

Blue Ridge Communications
Stroudsburg, Pennsylvania 18360

*Please Note: Next Training Class is expected to start on October 11th and will be conducted remotely Monday-Friday from 8AM-5PM.

**Due to COVID-19, the safety of team members is our priority. The Customer Care Specialist position is a work from home opportunity however; our work from home agents must reside within a 50-mile radius of our Contact Center located in Stroudsburg, PA. 

Dispatcher

Blue Ridge Communications
Ephrata, Pennsylvania 17522

A reliable dispatcher is needed to dispatch service calls, verify work orders for accuracy and assist Field Technicians with changes, pricing and special equipment needs.

Will also be responsible for:

Level II Technical Support Representative

Blue Ridge Communications
Lehighton, Pennsylvania 18235

Level-II TSR’s assist our staff and customers in a friendly and professional manner while providing education and support for:

Level II Technical Support Team Lead

Blue Ridge Communications
Palmerton, Pennsylvania 18071

The Level II Team Lead will be expected to be an additional support for the team with questions and troubleshooting skills, as well as answer customer interactions as needed and will assist in other duties assigned to them by their management. The ideal candidate will have Technical Support experience and have working knowledge of our technology.

Omni Agent (Chat/Email-WFH)

Blue Ridge Communications
Lehighton, Pennsylvania 18235

*Next training class is expected to start on October 11th and will be conducted remotely Monday-Friday, 8AM-5PM. 

**Due to COVID-19, the safety of team members is our priority.The Chat/Email Omni Agent position is a work from home opportunity however our work from home agents MUST reside within a 50 mile radius of our Contact Center located in Lehighton, PA.

***Work from home agents must have a High Speed Data Connection with a Minimum of 100 Mbps and quiet dedicated office space for working remotely.

Resident Manager

Blue Ridge Communications
Duncannon, Pennsylvania 17020

* Note: This manager will also be responsible for overseeing our Newberry Township office located in York Haven, PA 

Sales and Retention Specialist (HCC-WFH)

Blue Ridge Communications
Hawley, Pennsylvania 18428

*Please note: The next training class will start on October 11th and will be conducted remotely Monday-Friday, 8AM-5PM. 

**Due to COVID-19, the safety of team members is our priority. This is a work from home opportunity however our specialist must reside within a 50 mile radius of our Hawley Contact Center.

***Work-from-home agents must have a High Speed Data Connection with a Minimum of 100 Mbps and quiet dedicated office space for working remotely.

Sales and Retention Specialist (MCC-WFH)

Blue Ridge Communications
Lehighton, Pennsylvania 18235

*Please note: The next training class will start on October 11th and will be conducted remotely Monday-Friday, 8AM-5PM. 

**Due to COVID-19, the safety of team members is our priority. This is a work from home opportunity however our specialist must reside within a 50 mile radius of our Lehighton Contact Center.

***Work-from-home agents must have a High Speed Data Connection with a Minimum of 100 Mbps and quiet dedicated office space for working remotely.