The following positions are currently available:

Customer Experience Specialist (SCC-WFH)

Blue Ridge Communications
Stroudsburg, Pennsylvania 18360

*Please Note: Next Training Class is expected to start on August 1st and will be conducted remotely Monday-Friday from 8AM-5PM.

**The Customer Care Specialist position is a work from home opportunity however; our work from home agents must reside within a 50-mile radius of our Contact Center located in Stroudsburg, PA. 

***Work from home agents must have a High Speed Data Connection with a Minimum of 100 Mbps and a quiet dedicated office space for working remotely.

Equipment Controller / Warehouse Worker

Blue Ridge Communications
Stroudsburg, Pennsylvania 18360

The Equipment Controller is responsible for ensuring accuracy and timeliness of various warehouse duties such as receiving, storing, staging and distributing materials, tools and equipment to internal and external customers in a friendly and professional manner.

General duties include:

Equipment Controller / Warehouse Worker (Floater)

Blue Ridge Communications
Lehighton, Pennsylvania 18235

The Equipment Controller receives, stores, stages and distributes material, tools and equipment to internal and external customers, ensuring accuracy and timeliness of all job functions in a professional and friendly manner. This position involves working in a warehouse setting.

*Must be able to work at both Lehighton and Stroudsburg offices as needed.

Daily Responsibilities include:

Level II Technical Support Representative

Blue Ridge Communications
Lehighton, Pennsylvania 18235

Level-II TSR’s assist our staff and customers in a friendly and professional manner while providing education and support for:

Mobile Coordinator

Blue Ridge Communications
Palmerton, Pennsylvania 18071

The Blue Ridge Mobile Coordinator will report to our Commercial Sales Manager and be primarily responsible for supporting customers and employees for our Blue Ridge Mobile service.  As time allows this individual will also be a shared resource supporting other functions of the department and will be trained on Digital Phone Order Entry, utilizing the Alianza portal, our billing system and Commercial Sales Support. 

General Responsibilities Include:

Omni Agent (Email, Chat and Phone Support)

Blue Ridge Communications
Lehighton, Pennsylvania 18235

**PLEASE READ: The Chat/Email Omni Agent position is a work from home opportunity HOWEVER, our work from home agents MUST reside within a 50 mile radius from one of our local Contact Centers.

*Next training class is expected to start on August 1st and will be conducted remotely Monday-Friday, 8AM-5PM. 

***Work from home agents must have a High Speed Data Connection with a Minimum of 100 Mbps and quiet dedicated office space for working remotely.

Sales and Retention Specialist (MCC-WFH)

Blue Ridge Communications
Lehighton, Pennsylvania 18235

*Please note: The next training class is scheduled to start August 1st and will be conducted remotely Monday-Friday, 8AM-5PM. 

**This is a work from home opportunity however, our specialist must reside within a 50 mile radius of our Lehighton Contact Center.

***Work-from-home agents must have a High Speed Data Connection with a Minimum of 100 Mbps and quiet dedicated office space for working remotely.