The following positions are currently available:

Customer Service Representative

PenTeleData
Palmerton, Pennsylvania 18071

PenTeleData, a leader in Data Transport technologies, has an exciting career opportunity available for a detail-oriented Customer Service Representative. 

Responsibilities will include:

I.T. Services Specialist

PenTeleData
Palmerton, Pennsylvania 18071

The I.T. Services Department is seeking an experienced specialist to assist with providing networking and computer related support services to SMB and enterprise customers in Pennsylvania and New Jersey. These services include pre/post-sales support, wired/wireless network design and support, Microsoft systems and server installation and support, consulting and onsite/remote management in the general business, hospitality and public venue environments. This is a direct customer facing position and requires outstanding communication and interpersonal skills.

Network Engineer

PenTeleData
Palmerton, Pennsylvania 18071

PenTeleData, the industry leader in data transport, Internet, Wi-Fi, security and consultative services throughout the Northeast, is looking for a skilled network engineer to help tackle core infrastructure upgrades, customer turn-ups, troubleshooting and level 1 escalations. Keys to success in the position are having the ability to self-manage multiple ongoing projects, strong communication with peers and management, ability to think through designs and problems logically and systematically and having the ability to work individually and in small groups.  

Network Support Specialist

PenTeleData
Palmerton, Pennsylvania 18071

PenTeleData is looking for a Network Support Specialist to monitor, repair, and escalate core network solutions in our Network Control Center (NCC). This highly skilled group is responsible for monitoring PTD's advanced MPLS network, routers, switches, access devices and commercial customer accounts. These specialists proactively monitor the network in order to prevent costly service interruptions by transparently resolving any services issues quickly and effectively.

Outside Telecom Sales Representative - Northern Tier

PenTeleData
Tunkhannock, Pennsylvania 18657

PenTeleData is known for providing High Performance Solutions for Data, Internet, Voice and IT Services to Small Business, Enterprise, K-12, Higher Ed and Government markets via our state of the art Fiber Optic Network.  PenTeleData's service is founded on reliability and a commitment to superior customer service. Our customers require the highest priority of attention and our prompt and thorough consultative approach ensures that we treat every opportunity as unique.

Salesforce Administrator (Palmerton-WFH)

PenTeleData
Palmerton, Pennsylvania 18071

*NOTE: This is a work-from-home position however, candidates must reside within 50 miles from the base office in Palmerton, PA. Must have a high speed data connection with a Minimum of 100 Mbps and a quiet dedicated office space.

PenTeleData, a leader in Data transport technologies, has an exciting career opportunity available for a detail-oriented Salesforce Administrator in our Web Development Department.

Technical Support Representative

PenTeleData
Palmerton, Pennsylvania 18071

Technical Support Representatives are the first point of contact for customers to receive technical assistance. 

General duties include:

Technical Support Team Lead

PenTeleData
Palmerton, Pennsylvania 18071

The Technical Support Team Lead assists the support team in troubleshooting Cable, DSL, Dial-up, Wireless and various other technical issues over a variety of operating systems.

General responsibilities include: