The following positions are currently available:

Assistant Technical Support Trainer

PenTeleData
Palmerton, Pennsylvania 18071

**The Technical Support Assistant Trainer position is a hybrid work-from-home opportunity however, in-house training and project support will require the applicant to work from the office as needed.**

The Assistant Technical Support Trainer will be responsible for preparing, conducting and evaluating technical training programs. Creating documentation and other materials to be used in programs and training exercises for department staff, while enhancing customer experience.

General Duties Include:

Backbone Engineering Supervisor

PenTeleData
Palmerton, Pennsylvania 18071

PenTeleData, the industry leader in data transport, Internet, Wi-Fi, security and consultative services throughout the Northeast, is seeking a Backbone Engineering Supervisor to guide continued expansion of our core DWDM and MPLS network.

Customer Service Representative

PenTeleData
Palmerton, Pennsylvania 18071

PenTeleData, a leader in Data Transport technologies, has an exciting career opportunity available for a detail-oriented Customer Service Representative.

Responsibilities will include:

I.T. Services Specialist

PenTeleData
Palmerton, Pennsylvania 18071

The I.T. Services Department is seeking an experienced specialist to assist with providing networking and computer related support services to SMB and enterprise customers in Pennsylvania and New Jersey. These services include pre/post-sales support, wired/wireless network design and support, Microsoft systems and server installation and support, consulting and onsite/remote management in the general business, hospitality and public venue environments. This is a direct customer facing position and requires outstanding communication and interpersonal skills.

Network Support Specialist

PenTeleData
Palmerton, Pennsylvania 18071

PenTeleData is looking for a Network Support Specialist to monitor, repair, and escalate core network solutions in our Network Control Center (NCC). This highly skilled group is responsible for monitoring PTD's advanced MPLS network, routers, switches, access devices and commercial customer accounts. These specialists proactively monitor the network in order to prevent costly service interruptions by transparently resolving any services issues quickly and effectively.

Outside Telecom Sales Representative - Northern Tier

PenTeleData
Tunkhannock, Pennsylvania 18657

PenTeleData is known for providing High Performance Solutions for Data, Internet, Voice and IT Services to Small Business, Enterprise, K-12, Higher Ed and Government markets via our state of the art Fiber Optic Network.  PenTeleData's service is founded on reliability and a commitment to superior customer service. Our customers require the highest priority of attention and our prompt and thorough consultative approach ensures that we treat every opportunity as unique.

Outside Telecom Sales Representative- Pocono Market

PenTeleData
Stroudsburg, Pennsylvania 18360

PenTeleData is known for providing High Performance Solutions for Data, Internet, Voice and IT Services to Small Business, Enterprise, K-12, Higher Ed and Government markets via our state of the art Fiber Optic Network.  PenTeleData's service is founded on reliability and a commitment to superior customer service. Our customers require the highest priority of attention and our prompt and thorough consultative approach ensures that we treat every opportunity as unique.

Salesforce Administrator - WFH

PenTeleData
Palmerton, Pennsylvania 18071

*NOTE: This is a work-from-home position however, candidates must reside within 50 miles from the base office in Palmerton, PA. Must have a high speed data connection with a Minimum of 100 Mbps and a quiet dedicated office space.

PenTeleData, a leader in Data transport technologies, has an exciting career opportunity available for a detail-oriented Salesforce Administrator in our Web Development Department.

Technical Support Representative

PenTeleData
Palmerton, Pennsylvania 18071

*Due to COVID-19, the safety of team members is our priority. The Technical Support position is a work from home opportunity at this time however, when restrictions are eventually lifted, it will be required that our agents return to the office.

**Work from home agents must have a High Speed Data Connection with a Minimum of 100 Mbps and a quiet dedicated office space.

Technical Support Representatives are the first point of contact for customers to receive technical assistance. 

General duties include: