The following positions are currently available:

I.T. Services Field Technician

PenTeleData
Palmerton, Pennsylvania 18071

PenTeleData,a leader in data transport, Internet, networking technologies, security and consultation services throughout Pennsylvania and New Jersey is experiencing significant growth and is seeking a Field Technician for the I.T. Services department.

The I.T. Services Department is the customer facing professional services group of PenTeleData. ITS provides Networking, on premise and Cloud computing related support services, and installation/support for PenTeleData Business Voice and POTS phone product to SMB and enterprise customers.

I.T. Services Specialist

PenTeleData
Palmerton, Pennsylvania 18071

The I.T. Services Department is seeking an experienced specialist to assist with providing networking and computer related support services to SMB and enterprise customers in Pennsylvania and New Jersey. These services include pre/post-sales support, wired/wireless network design and support, Microsoft systems and server installation and support, consulting and onsite/remote management in the general business, hospitality and public venue environments. This is a direct customer facing position and requires outstanding communication and interpersonal skills.

Network Support Specialist

PenTeleData
Palmerton, Pennsylvania 18071

PenTeleData is looking for a Network Support Specialist to monitor, repair, and escalate core network solutions in our Network Control Center (NCC). This highly skilled group is responsible for monitoring PTD's advanced MPLS network, routers, switches, access devices and commercial customer accounts. These specialists proactively monitor the network in order to prevent costly service interruptions by transparently resolving any services issues quickly and effectively.

Outside Sales Business Development - Northern Tier

PenTeleData
Tunkhannock, Pennsylvania 18657

PenTeleData is known for providing High Performance Solutions for Data, Internet, Voice and IT Services to Small Business, Enterprise, K-12, Higher Ed and Government markets via our state of the art Fiber Optic Network.  PenTeleData's service is founded on reliability and a commitment to superior customer service. Our customers require the highest priority of attention and our prompt and thorough consultative approach ensures that we treat every opportunity as unique.

Outside Sales Business Development - Pocono Market

PenTeleData
Stroudsburg, Pennsylvania 18360

PenTeleData is known for providing High Performance Solutions for Data, Internet, Voice and IT Services to Small Business, Enterprise, K-12, Higher Ed and Government markets via our state of the art Fiber Optic Network.  PenTeleData's service is founded on reliability and a commitment to superior customer service. Our customers require the highest priority of attention and our prompt and thorough consultative approach ensures that we treat every opportunity as unique.

Technical Support Representative

PenTeleData
Palmerton, Pennsylvania 18071

*Due to COVID-19, the safety of team members is our priority. The Technical Support position is a work from home opportunity at this time however, when restrictions are eventually lifted, it will be required that our agents return to the office.

**Work from home agents must have a High Speed Data Connection with a Minimum of 100 Mbps and a quiet dedicated office space.

Technical Support Representatives are the first point of contact for customers to receive technical assistance. 

General duties include:

Technical Support Supervisor

PenTeleData
Palmerton, Pennsylvania 18071

The TSR Supervisor’s duties and responsibilities will include: