The following positions are currently available:

Customer Service Representative

PenTeleData
Palmerton, Pennsylvania 18071

PenTeleData, a leader in Data Transport technologies, has an exciting career opportunity available for a detail-oriented Customer Service Representative.

*Please Note: The next 6-week training class isTBD but will be conducted Monday-Friday from 3PM-11PM. Once completed, new hires will then move into their chosen shift that includes the weekend and holiday rotation schedule.

Responsibilities will include:

I.T. Services Field Technician

PenTeleData
Palmerton, Pennsylvania 18071

PenTeleData,a leader in data transport, Internet, networking technologies, security and consultation services throughout Pennsylvania and New Jersey is experiencing significant growth and is seeking a Field Technician for the I.T. Services department.

The I.T. Services Department is the customer facing professional services group of PenTeleData. ITS provides Networking, on premise and Cloud computing related support services, and installation/support for PenTeleData Business Voice and POTS phone product to SMB and enterprise customers.

I.T. Services Sales Engineer

PenTeleData
Palmerton, Pennsylvania 18071

PenTeleData,a leader in data transport, Internet, networking technologies, security and consultation services throughout Pennsylvania and New Jersey is experiencing significant growth and is seeking a Sales Engineer for the I.T. Services department.

The I.T. Services Department is the customer facing professional services group of PenTeleData. ITS provides Networking, on premise and Cloud computing related support services, and installation/support for PenTeleData Business Voice and POTS phone product to SMB and enterprise customers.

I.T. Services Specialist

PenTeleData
Palmerton, Pennsylvania 18071

The I.T. Services Department is seeking an experienced specialist to assist with providing networking and computer related support services to SMB and enterprise customers in Pennsylvania and New Jersey. These services include pre/post-sales support, wired/wireless network design and support, Microsoft systems and server installation and support, consulting and onsite/remote management in the general business, hospitality and public venue environments. This is a direct customer facing position and requires outstanding communication and interpersonal skills.

Network Support Specialist

PenTeleData
Palmerton, Pennsylvania 18071

PenTeleData is looking for a Network Support Specialist to monitor, repair, and escalate core network solutions in our Network Control Center (NCC). This highly skilled group is responsible for monitoring PTD's advanced MPLS network, routers, switches, access devices and commercial customer accounts. These specialists proactively monitor the network in order to prevent costly service interruptions by transparently resolving any services issues quickly and effectively.

Salesforce Administrator

PenTeleData
Palmerton, Pennsylvania 18071

PenTeleData, a leader in Data transport technologies, has an exciting career opportunity available for a detail-oriented Salesforce Administrator in our Web Development Department.

The Web Department is responsible for the Salesforce CRM platform. The Salesforce Administrator will be responsible for a 50+ and growing user-base and will liaise with all departments and cross-functional teams to provide Salesforce platform support and assist with driving adoption throughout the organization. This includes Sales Cloud and Service Cloud platform support and implementation.

Technical Support Representative

PenTeleData
Palmerton, Pennsylvania 18071

PenTeleData, a leader in Data Transport technologies, has an exciting career opportunity available for customer service professionals with IT Support skills. Prior experience dealing with the public and troubleshooting technical problems is preferred.